All courses

Invoices and receipts

Which document you get in each case — quote, receipt or tax invoice — how to request your CFDI, and where your tax details live.

Video transcript

In this video, you'll see the three documents Bruxel issues, where your tax details live and how to request your invoice.

Bruxel issues three documents, and only one is a tax invoice. This bank transfer order isn't paid yet: it has its quote as a PDF, with the amount and the reference.

Once the payment is confirmed, the order gets its numbered receipt. It's your internal proof of purchase, not a CFDI.

You enter your tax details once, here, and they're printed on your receipts. Only an admin can enter them.

In Mexican pesos you enter your RFC and the price already includes 16% VAT; in any other currency, the rate is 0%.

For a Mexican tax invoice, you use this form: your details are already filled in, and only paid orders can be invoiced.

You add your tax regime and the CFDI use. Our team issues it and emails it to you; requesting it twice doesn't duplicate anything.

In the next video, you'll see how to protect your account.

Three different documents

This is the most common confusion, so it's worth separating them up front: Bruxel issues three documents and only one of them is a tax invoice.

Document	What it is	How you get it
Quote	The document that comes before payment on a bank transfer purchase. It carries the bank details, the amount and the reference.	Downloaded as a PDF while the order is awaiting payment.
Receipt	Proof of a purchase already paid, with its own folio number. It's internal: not a CFDI and not valid for tax purposes.	Downloaded on your own, instantly, from Billing.
Tax invoice (CFDI)	The Mexican tax document, the one you can deduct with.	Requested. Our team issues it and sends it to you by email.

Downloading the receipt doesn't create any invoice request: they're two separate things. If you need a CFDI you have to request it separately, with the form on that same screen. And bear in mind that the receipt, even with your tax details printed on it, doesn't replace the invoice.

The receipt and its folio number

Paid purchases have a receipt, and so do refunded or disputed ones. An order still awaiting payment has no receipt — what it has is a quote. The receipt's folio looks like this: BRX-2026-001000. It's your own internal sequence, and because it carries the year it won't be confused with a discount coupon, which also starts with BRX- but is shorter.

If you've already filled in your tax details, your legal name and tax ID are printed on the receipt. It's the quickest way to get a document carrying your details without requesting anything.

VAT on your documents

If you buy in Mexican pesos, the price already includes 16% VAT: the receipt breaks it out backwards, separating subtotal and tax. It isn't an extra charge — the total you pay is the same one you saw when buying. In any other currency the rate is 0%, as an export of services.

Your account's currency decides this, so changing it also changes the VAT on your future purchases. Currency is set from the same billing screen.

Your tax details

You fill them in once under Billing → Tax details and they're reused across your documents. What's asked of you depends on your account's currency:

In Mexican pesos you're asked for an RFC, and the format is validated: if it's mistyped, it won't save.
In any other currency a foreign tax ID is accepted, with no format validation.
Entering or changing them requires the admin or owner role. A member can't.

Your tax ID is stored encrypted. The audit log records that it was updated, but never the value itself.

How to request your tax invoice (CFDI)

From Billing, in the "Request invoice (CFDI)" form. Anyone with the operator role or above can do it. You'll be asked for:

The purchase you want invoiced: normally you pick it from a list of your payments, and only if none show up yet do you type its reference by hand.
RFC and legal name, exactly as they appear on your Constancia de Situación Fiscal.
Tax postal code, tax regime (601, for example) and CFDI use (G03, for example).
The email address where you want the invoice, which doesn't have to be your account's.

Issuing is manual: your request reaches our billing team, who generate the CFDI and email it to you. It isn't instant. And sending the same purchase twice doesn't duplicate anything — the request is unique per order — so there's no need to insist.

Who can do what

Requesting an invoice requires the operator role or above. What requires the administrator or owner role is entering or changing the organization's tax details, the billing email and the currency. If you're invoicing your first purchase, the practical thing is to have an administrator fill in the tax details beforehand.